Associate / Senior / Team Lead - Collections

Job Details

Department:

Finance

Location:

74 Long Circular Road, Maraval, Trinidad and Tobago

Employment Type:

Full-Time, Hybrid

About BLEWSTREAM

BLEWSTREAM is an ACCA Approved professional services firm delivering integrated accounting, business consulting, technology, and sustainability solutions to clients across the globe. Headquartered in Trinidad and Tobago, we partner with leading international organizations to streamline their operations and advance their strategic objectives.

We are a people-first organization built on deep technical expertise, a can-do mindset, and unwavering reliability. As our ecosystem expands, we are looking for talented professionals who share our commitment to excellence, integrity, and continuous growth.

Role Overview

We are seeking a confident, results-driven Collections Specialist to join our Finance team. You will manage the recovery of outstanding balances, build constructive payment arrangements with customers, and maintain meticulous records of all collection activity—helping to strengthen the company's cash position while preserving valued customer relationships.

Key Responsibilities

  • Contact customers to recover outstanding balances and negotiate sustainable payment arrangements.
  • Monitor accounts daily to identify overdue invoices and prioritize collection activity by risk and exposure.
  • Communicate with customers by phone, email, and written correspondence to resolve payment issues professionally.
  • Maintain accurate records of all collection activities, payment commitments, and customer interactions.
  • Liaise with internal teams, the legal department, and external collection agencies as escalations require.
  • Prepare and distribute collection-status reports and contribute to forecasts of expected recoveries.
  • Recommend account write-offs or further legal action where collection efforts have been exhausted.
  • Ensure all collection activity complies with applicable consumer-protection laws, internal policies, and industry best practice.

Qualifications and Experience

  • Minimum of three (3) years of experience in collections, accounts receivable, or a related finance role.
  • Proficiency in accounting and ERP platforms (ideally SAP, Oracle NetSuite, Microsoft Dynamics, or Sage).
  • Legal authorization to work in Trinidad and Tobago.
  • Availability to work full-time, Monday through Friday.

Skills

  • Exceptional interpersonal and negotiation skills, with a track record of working to clearly defined targets.
  • Articulate, professional verbal and written communication.
  • Strong proficiency in Microsoft Excel and reporting tools.
  • Self-disciplined and productive in a hybrid working environment.

Key Competencies

  • Customer-service orientation balanced with sound commercial judgment.
  • Accountability and integrity.
  • Results-driven with a focus on cash-flow optimization.
  • Adaptability and a continuous-improvement mindset.

Why Join Us

  • Be part of a collaborative Finance team focused on operational excellence.
  • Play a key role in optimizing working capital and strengthening client relationships.
  • Competitive compensation, comprehensive benefits, and clear pathways for professional development.
  • Hybrid working model that supports flexibility and work-life balance.

Equal Opportunity

BLEWSTREAM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for every member of our team. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity, national origin, age, disability, or any other status protected by law.

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Associate / Senior / Team Lead - Collections

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